Tenant Resources

As a tenant in British Columbia, it’s important to be informed about your rights and responsibilities to ensure a positive renting experience. The following resources can help you navigate the rental process, address disputes, and understand the laws that protect you as a renter.

  1. Residential Tenancy Branch (RTB)
    The RTB is the primary resource for tenants in BC. It administers the Residential Tenancy Act and provides information, dispute resolution services, and enforcement of rental laws. You can access information about your rights and obligations, apply for dispute resolution, or seek advice on common rental issues.

Website: RTB Website
Contact: 1-800-665-8779

  1. Tenant Resource & Advisory Centre (TRAC)
    TRAC is a non-profit organization dedicated to educating tenants about their legal rights. They offer a comprehensive Tenant Survival Guide, free legal workshops, and direct support through their Tenant Infoline. TRAC also provides resources in multiple languages and advocates for tenant rights at the policy level.

Website: TRAC Website
Tenant Infoline: 604-255-0546 or 1-800-665-1185

  1. BC Housing
    BC Housing provides information and resources for tenants seeking affordable housing options. They manage various programs for low-income individuals, seniors, and those with disabilities. BC Housing also offers resources on maintaining tenancies and accessing emergency housing if needed.

Website: BC Housing Website
Contact: 604-433-2218 or 1-800-257-7756

  1. Legal Aid BC
    Legal Aid BC offers legal support and resources for tenants facing eviction or other serious legal issues related to their tenancy. They provide free legal advice, representation for eligible individuals, and a variety of self-help materials for understanding tenancy law.

Website: Legal Aid BC Website
Contact: 604-408-2172 or 1-866-577-2525

  1. BC Residential Tenancy Law Guides
    Several online guides provide detailed explanations of BC’s tenancy laws, including information on lease agreements, rent increases, security deposits, and eviction processes. These guides are essential for both new and experienced tenants to understand their legal rights and obligations fully.

Popular Guide: People’s Law School Tenant Rights

  1. Local Community Legal Clinics
    Community legal clinics across BC offer free or low-cost legal advice to tenants. These clinics can help with understanding rental agreements, mediating disputes, and providing representation in RTB hearings. Services are often available to low-income individuals and those facing significant legal challenges.

Find a Clinic: Search for community legal clinics through the Access Pro Bono Website.

  1. Housing and Tenancy Hotline
    The Housing and Tenancy Hotline offers free and confidential advice for tenants across BC. Whether you have questions about your rights, need help understanding your lease, or are dealing with an eviction notice, the hotline can provide guidance.

Contact: 1-800-555-5555
These resources are designed to empower BC tenants by providing the knowledge and support needed to maintain secure, fair, and comfortable living situations. Whether you’re dealing with a rental dispute or just looking to better understand your rights, these organizations and tools can help you navigate your tenancy with confidence.

Downloads:

BC Official Residential Tenancy Agreement

Apply a Dispute